Terms of Service

1. Acceptance of Terms

By purchasing, downloading, or using any ProComply product (“Product”), you (“Customer,” “you”) agree to be bound by these Terms. If you do not agree, do not purchase or use our Products.

2. Nature of Products

ProComply Products are digital templates, educational study materials, and reference documents. They are designed as starting points and general guidance tools.

ProComply Products are NOT:

• Legal advice
• Professional safety consulting
• A substitute for consultation with qualified safety professionals, attorneys, or regulatory experts
• Guaranteed to ensure compliance with any federal, state, or local regulation
• Official publications of any regulatory body, certification organization, or government agency

3. No Guarantee of Compliance

ProComply makes no representation or warranty that use of any Product will result in compliance with OSHA, Cal/OSHA, or any other federal, state, or local regulation. Regulatory requirements vary by jurisdiction, workplace, and specific conditions. You are solely responsible for ensuring that your workplace safety programs, documents, and practices comply with all applicable laws and regulations.

We strongly recommend that all compliance documents be reviewed and customized by a qualified safety professional familiar with your specific workplace conditions before implementation.

4. Limitation of Liability

To the maximum extent permitted by applicable law, ProComply and its owners, operators, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Fines, penalties, or citations imposed by any regulatory agency
• Workplace injuries or property damage
• Loss of business, revenue, or profits
• Legal fees or costs arising from regulatory enforcement actions

In no event shall ProComply's total liability to you for all damages exceed the amount you paid for the specific product giving rise to the claim.

5. Indemnification

You agree to indemnify, defend, and hold harmless ProComply and its owners, operators, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your use or implementation of any Product
• Your failure to have Products reviewed by qualified professionals
• Any regulatory citations, fines, or enforcement actions related to your workplace
• Any workplace injury or incident

6. Intellectual Property

All Products are the intellectual property of ProComply. Upon purchase, you receive a non-exclusive, non-transferable license to use the Product for your own business operations. You may not:

• Resell, redistribute, or sublicense any Product
• Share Products with individuals or entities outside your organization
• Claim authorship of any Product
• Use Products to create competing products for sale

You may customize, modify, and adapt Products for use within your own organization.

7. AI-Generated Content Disclosure

ProComply Products are created with the assistance of artificial intelligence technology. All content is reviewed for accuracy, but AI-generated content may contain errors. This is an additional reason why professional review of all documents is essential before implementation.

8. Exam Prep Materials Disclaimer

For certification exam preparation Products:

• Products are unofficial study aids and are not affiliated with, endorsed by, or associated with any certification body
• ProComply does not guarantee that use of any Product will result in passing any certification exam
• Exam content, formats, and requirements may change without notice; Products reflect information available at the time of creation
• Certification names and trademarks belong to their respective owners

9. Refund Policy

Digital Products are non-refundable once downloaded. If you experience a technical issue preventing access to a purchased Product, contact us and we will resolve the issue or provide a refund.

10. Modifications

ProComply reserves the right to modify these Terms at any time. Continued use of Products after modifications constitutes acceptance of updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of laws provisions.

12. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the purchase or use of any Product shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration shall take place in Multnomah County, Oregon.

Any claim must be brought within one (1) year after the cause of action arises, or it is permanently barred.

Both parties waive any right to a jury trial. This arbitration provision shall survive termination of these Terms.

13. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be enforced to the maximum extent possible, and the other provisions will remain in full force and effect.

14. Contact

For questions about these Terms, contact: claudebruketta@gmail.com